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Please take care to enter your "correct" email address. This is very important to avoid problems in the registration process. If you inadvertently enter the email address incorrectly or enter a fictitious email address, you will not receive the Activation-ID required for registration. You can then not complete the registration process successfully and may have to repeat the process. If you do not receive an email even though you have entered a correct email address, please check your spam inbox or other personal filter settings in your email application.

You may have chosen the option to evaluate your inbox according to personal search patterns and to automatically decline or delete spam messages. In this case provider usually offers the option to create a "list of permitted senders" (whitelist). Emails from these listed senders are always accepted. Please add the email address authega@authega.bayern.de and repeat the registration if you suspect that you are affected by this problem.

It is important that you enter your date of birth correctly to ensure a smooth registration process (personal certificate). If you inadvertently enter your date of birth incorrectly or if you use a fictitious birth date, you will not be sent the automatically generated activation code via letter. In this case, you cannot complete the registration process successfully and may have to repeat it.

When entering your personal data, you also have to select and answer a security question from the list of possible questions. You can later use the security question to delete your personal access to authega or to revoke certificates of the obtained software key. Only you and the authega system have the knowledge about the security question and answer that you are required in order to delete your account.

With the 'Comfort Login' you can conveniently store your certificate file in the browser. This saves you the hassle of searching for your certificate file when you log in, and in the future you will only need your password to log in.

Take advantage of the option to import your certificate file when logging in. When logging in on third-party or public computers, or if you share the computer, you should not select the comfort login option to prevent others from accessing your certificate file.

Please note the special feature of the Apple browser Safari on the iPhone/iPad: With some updates, the browser's offline store is cleared, wich also deletes any stored certificate files.

You can find another way to import your certificate file here. Of course, you can also remove saved certificate files from your browser that have expired or are no longer required.

Here you can import a certificate file you already generated in another browser. Please log in to authega with the other browser and then select in „My user account“ the item „Set up comfort login“. Choose the certificate file to be exported and select „Export certificate file from the browser“ in the „Actions“ column. Copy the letter code from the text field there and then paste it into the input field of the browser into which the certificate file is to be imported.

Alternatively, you can import a certificate file (see „Externally stored certificate files“).

If you have a certificate file on your hard drive or another storage device, you can import the file here into your browser.

LocalStorage is a practical means of reducing traffic between the client and server and thus improving performance. With LocalStorage, data can be saved on the client side. Data is saved and accessed via JavaScript. From now on, the browser can access the saved value and output it. When loading a page, values ​​stored in LocalStorage can be called up and output, such as your certificate.

Mit dem Login mit FIDO/Passkey können Sie sich ganz bequem und ohne Zertifikatsdatei bei authega einloggen.
Nutzen Sie die Möglichkeit einen geeigneten Authenticator  (z.B. ein Passkey-fähiges Mobilgerät) Ihrem Benutzerkonto mit Zertifikatsdatei hinzuzufügen und beim Login als Token/Passkey zu verwenden. Beim Login auf fremden oder öffentlichen Rechnern bietet diese Möglichkeit einen deutlichen Sicherheitsmehrwert, da Sie keine Zertifikatsdatei importieren müssen. Zudem gilt ein Login mit FIDO/Passkey als Phishing-resistent.

Zur besseren Unterscheidung können Sie hinzugefügte Token/Passkeys in Ihrem authega Konto umbenennen und nicht mehr benötigte selbstverständlich auch wieder aus Ihrem Konto entfernen, s. FIDO/Passkey verwalten .

Weitere Informationen finden Sie  hier .

Inhalt folgt

Siehe Glossar-Eintrag Anzeigename

Siehe Glossar-Eintrag Benutzername

Enter your lock code when deleting. This is on the letter you received when you registered.

It is not possible to change your email address in authega.

You can change your password at any time. To do so, log in to authega and select "Change password" at "My user account".

If you have several certificate files, please note that you have to change the password for each of the files.

Please also note that your password must meet certain criteria and should be sufficiently secure. Futher information can be found here.

Unfortunately, it is not possible to create a new password. If you have forgotten your password, please register again. For security reasons, you should also delete your previous account.